AI voice receptionists

AI Voice Receptionists for Businesses in the UK and Worldwide

Never miss a call again. An AI voice receptionist answers your phone, day and night, deals with common questions, takes messages, books appointments and passes urgent calls to your team. We set them up for businesses across the UK and worldwide, with a clear AI greeting and rules you control.

What is an AI voice receptionist?

An AI voice receptionist is a phone assistant that uses AI to understand what callers say and reply in natural speech. It answers when you are busy, closed or on another call, handles routine requests and sends you a summary of each call.

It is not meant to replace every call with a person. It makes sure every caller gets an answer, and that the calls that need you reach you quickly with the details already taken.

What it does

What an AI voice receptionist can do

Answer every call

Out of hours, at busy times or when you are on a job, every caller gets a reply.

Answer common questions

Opening hours, location, services and prices, from information you approve.

Take messages

Collects the caller’s name, number and what they need, and sends it to you straight away.

Book appointments

Checks availability and books or requests appointments, where your booking system allows.

Transfer urgent calls

Passes urgent or complex calls to the right person using rules you set.

Call summaries

A written summary of each call by email or message, so nothing is lost.

Doing it responsibly

Setting up AI phone answering responsibly

Tell callers it is an AI. We recommend a short greeting that makes clear the caller is speaking to an AI assistant, with an option to leave a message or reach a person.
Recording and transcripts are personal data. If calls are recorded or transcribed, callers should be told, and your privacy notice should explain how the data is used and how long it is kept, in line with UK GDPR.
Clear limits. The assistant only gives information you approve and passes anything sensitive or urgent to a person.
Tested with real scenarios. We test typical and difficult calls before going live.

If you trade in other countries, local rules differ, and we check them with you. This is general information, not legal advice.

Who it is for

Is an AI voice receptionist right for you?

AI voice receptionists suit businesses that miss calls: trades, clinics, salons, restaurants, property businesses and small offices.

You miss calls while working or with customers
Calls outside hours go to voicemail and are lost
Staff spend time answering the same phone questions
You need urgent calls to reach you fast
You want a record of every call

How it works

How we set up your AI receptionist

Map your calls

We look at who calls, why and when.

Design the script

We write the greeting, answers and transfer rules with you.

Connect and test

We connect your phone number and test real scenarios.

Launch and improve

We review call summaries and improve responses.

FAQs

AI voice receptionist questions answered

Will callers know they are talking to an AI?

We recommend that they do. Our standard set-up includes a short AI disclosure in the greeting and an option to leave a message or reach a person.

Can it transfer calls to my mobile?

Yes. We set rules for which calls are transferred, to whom and when, for example urgent calls during working hours.

Can I keep my existing phone number?

Usually, yes. Calls can be forwarded from your existing number to the AI receptionist, for example when you do not answer or outside hours. We check your phone set-up first.

Does it work for emergency trades?

It can take details and transfer urgent calls quickly using your rules, but it should never give safety advice in place of a qualified person.

How much does an AI voice receptionist cost?

It depends on call volume, features and integrations. We give you a clear quote after a free consultation. See how we price projects.

Related services

Talk to us about an AI voice receptionist

Tell us how many calls you get and how many you miss. We will show you how an AI receptionist could help and give you a clear quote after a free consultation.